HousePaws Mobile Veterinary Clinic, sees dogs and cats by appointment only. Due to the practice nature, slight flexibility in arrival time is necessary. If running behind schedule, we will always attempt to call you when en route to your residence.
Please fill out our New Patient Form at least 24 hours prior to arrival at your residence so that we may input your information into our records.
If you have a day-time emergency, always feel free to call us. We will try our hardest to get to your pet as soon as possible. If it is in the best interest of your pet, we may refer you to a nearby hospital if we are too far from your location.
By Appointment Only: If you must cancel your appointment, we ask that you please notify us by phone a minimum of 24 hours in advance so that we may have the opportunity to fill this appointment time. To ensure that we receive your notice, we ask that you cancel the appointment by phone only, not by text or e-mail. If you fail to provide a courtesy cancellation, we reserve the right to impose a $30 fee for our time and expense of driving to your home. If you must cancel your appointment within 24 hours, the $30 fee will be waived if you reschedule your appointment at the time of cancellation.
For the protection of yourself and other, all dogs must be on a leash and properly controlled when approaching and entering the clinic.
Please confine all cats to a carrier or small room about one hour prior to their appointment. Cats are experts at knowing when to hide, and having them confined saves valuable appointment time.
All examinations, testing, treatments, and procedures are performed in our customized mobile clinic. Animals, especially dogs, may feel threatened or be overly protective of their home environment when approached by new people.
Full payment is required at the time services are rendered. For your convenience, we accept Cash, Visa, Mastercard, Discover, Debit Cards.
Always feel free to discuss charges or request a written estimate before services are rendered.
All After Hours and Weekend Emergencies should be directed to one of the following:
Animal Emergency and Specialty Center
10213 Kingston Pike,
Knoxville, TN 37922 • Phone: 865-693-4440
Knoxville Pet Emergency Clinic
1819 Ailor Avenue
Knoxville, TN 37921 • Phone: 865-637-0114
Five Rivers Pet Emergency Clinic
6057 W Andrew Johnson Hwy
Talbott, TN 37877 • Phone: 423-581-9492